When will I receive my membership cards?
Allow four to six weeks after purchasing your membership for your cards to arrive. If you have not received your cards by then, please visit one of the admission desks, located in the lobbies of the Museum, or call the membership department at 713.639.7550.
Can I come to the Museum without my card?
Yes. When you arrive at the Museum, present a photo ID at the admissions desk, where we can look up your account. To receive discounted parking at the MFAH parking garages when you do not have your membership card, please be sure to stop by any admissions desk during regular Museum hours for assistance before returning to your parked car.
How do I get discounted parking?
All members will receive discounted parking in the two parking garages: the above-ground garage at 1144 Binz, and the new underground garage at 5101 Montrose. Please bring your membership card with you. When you scan it at one of the garage’s new self-pay stations, your card will activate the discount.
If you have misplaced your membership card, please call 713.639.7550 and let us know. Or, stop by any admissions desk during regular Museum hours for assistance before returning to your parked car.
Learn more about parking and transportation options, including garage fees. Still have parking questions? Please contact us at email@example.com or 713.639.7300 during business hours.
How many cards do I get?
When you receive your membership card packet by mail, you will find one or two membership cards, depending on your membership level. Student and Individual members receive one card, and Dual, Family, Patron, Supporting, Sponsor, and Benefactor members receive two cards.
I think I have lost my membership cards or never received them. What do I do?
Call the membership department at 713.639.7550 or notify staff at one of the admissions desks. We will send you a replacement card.
How many guests can I bring to Member Preview Parties?
As a benefit, members receive an exclusive peek at selected exhibitions before they open to the general public. All membership events may be attended by the individual(s) covered in the membership level.
Can I get in for free at other museums?
At the Patron level, you are allowed reciprocal membership benefits at more than 30 museums throughout the United States. For members at the Supporting level and higher, the Texas Museum Reciprocal Program is included, which provides complimentary general admission to most museums in Texas. See a list of participating museums,
At this time, there is not a level that provides membership to all the rich and diverse museums in Houston. For more information about other local museums, visit the Houston Museum District Association website.
Can I give my card to someone else to use?
Your membership card and privileges are nontransferable. They are valid only for the person(s) named on the membership account.
Can my children who are in college or in their 20s use my Family-level membership?
No. Family-level memberships (and above) are valid for two adults and children between the ages of 5 and 18. If you have a child who older than 18, we recommend purchasing a membership in his or her name. Student memberships are only $45 and Individual memberships are $60.
Are there any special organizations for young people at the MFAH?
Members in their 20s and 30s are invited to join Art Crowd. This lively group of young members take in exhibition- or collection-centric events partnered with music, cocktails, nibbles. This is an excellent way to connect with other young arts enthusiasts in the area. For more information or to join, visit mfah.org/artcrowd or call 713.639.7550.
My company has a matching-gifts program. Is the MFAH eligible to receive the matching gift?
Yes. The Internal Revenue Service has identified the MFAH as a nonprofit organization and as such is eligible to receive your company’s matching gift. Please fill out the form you have obtained from your company. Matching gifts may be applied at any time during the 12 months of your membership. Please note that matching gifts may not be used to upgrade memberships.
How can I stay informed about exhibitions, programming, and events?
A weekly e-newsletter is sent to all members who share their e-mail addresses with us. Content includes information about upcoming events, breaking reports, and exhibition openings. It is the best way to remain up to date on timely Museum news. Please provide your e-mail address during the 12 months of your membership. We do not share e-mail addresses and you may opt out of this service at any time.
Our website calendar has comprehensive Museum information as well, and you can also stay up-to-date with your subscription to the Museum's publication.
How can I get more involved with the MFAH?
There are several ways to be involved with the Museum. You may volunteer, become a docent, join one of the Patron Groups, or provide a donation to the annual fund. For more information, call the membership department at 713.639.7550 and share your interests. We would be happy to recommend an area in line with your preferences.
My question has not been addressed here. What do I do?
Please call the membership department during Museum hours at 713.639.7550 or drop us an e-mail at firstname.lastname@example.org. Membership office hours are Monday through Friday, 9 a.m. to 5 p.m. Weekend e-mails are returned on the following Monday.