FAQs

May I come to the Museum without my card?

Yes. When you arrive at the Museum, simply present a photo ID at the Membership Services Desk. You are encouraged to show your membership card and photo ID whenever possible, to be admitted more quickly.

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I think I have lost my membership cards or never received them. What do I do?

Call the Membership Department at 713.639.7550 or notify staff at one of the Membership Services Desks. We will send you a replacement card.

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How many cards do I receive?

When you receive your membership card packet by mail, you will find one large card and a series of keychain cards. The keychain cards include a miniature version of your membership card and two coupons, good for one-time use at the MFAH Shop and MFAH Films. For your identity protection in the event that your key chain is lost or stolen, only your membership ID number appears on the mini membership card.

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May I bring a guest to member preview parties and events?

As a benefit, members enjoy an exclusive peek at selected exhibitions before the shows open to the general public. All membership events—including preview parties—may be attended by the individual(s) covered in the membership level.

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Can I get in free at other museums?

At the Patron level, MFAH Members receive reciprocal membership benefits at more than 30 museums throughout the United States including the Guggenheim Museum in New York, Art Institute of Chicago, Philadelphia Museum of Art, and San Francisco Museum of Modern Art. Members at the Supporting level and above also participate in the Texas Museum Reciprocal Program, which provides complimentary general admission to most museums in Texas.

List of Participating Museums

At this time, there is not a level that provides membership to all the rich and diverse museums in Houston. For more information about other local museums, visit the Houston Museum District Association website.

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May I give my card to someone else to use?

Your membership card and privileges are nontransferable. They are valid only for the person(s) named on the membership account.

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May my adult children who are in college or in their 20s use my Family-level membership?

No. Family-level memberships (and above) are valid for two adults and children between the ages of 5 and 18. If you have a child who is 19 or older, consider purchasing a membership in your child's name. Student memberships are only $45, and Individual memberships are $60.

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Are there any special organizations for young people at the MFAH?

MFAH Members in their 20s and 30s are invited to join Art Crowd, a group of young arts patrons who gather regularly for a lively mix of art and entertainment. For more information or to join, call 713.639.7551.

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My company has a matching-gifts program. Is the MFAH eligible to receive the matching gift?

Yes. The Internal Revenue Service has identified the MFAH as a nonprofit organization and therefore eligible to receive your company's matching gift. Please fill out the form you have obtained from your company. Matching gifts may be applied at any time during the 12 months of your membership. Please note that matching gifts may not be used to upgrade memberships.

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How can I stay informed about exhibitions, programming, and events?

A periodic e-newsletter is sent to all members who share their e-mail addresses with us. Content includes information about upcoming events, breaking reports, and exhibition openings. It is the best way to remain up to date on timely Museum news. Please provide your e-mail address during the 12 months of your membership. We do not share e-mail addresses and you may opt-out of this service at any time.

Additionally, the bimonthly MFAH Calendar publication will be mailed to your home. Visit mfah.org often for comprehensive Museum information, and mfah.org/calendar for updated event schedules.

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How do I become more involved with the MFAH?

There are several ways to be involved with the Museum. For example, you may wish to volunteer, become a docent, join one of the patron groups, or donate to the annual fund. Please call the Membership Department at 713.639.7550 during business hours for more information. We'll be happy to recommend an area in line with your interests.

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Have MFAH membership benefits changed?

Previously, invitations to members preview parties mentioned that each invitation "admitted two individuals." Now invitations state that the event may be attended by the "number of individuals covered in the membership level." This change affects only members at the Student and Individual levels.

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When will I receive my membership cards?

Allow four to six weeks after purchasing your membership for your cards to arrive. If you have not received your cards by then, please visit one of the Membership Services Desks (located in the lobbies of the Museum) or call the Membership Department at 713.639.7550.

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My question is not addressed here. How do I find the answer?

Please drop an e-mail to membership@mfah.org or call the Membership Department during office hours: Monday through Friday, 9 a.m. to 5 p.m. Weekend e-mails will be answered the following Monday.

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