This quietly affecting character study follows a young woman (Gabriela Cartol) who cleans rooms in an opulent Mexico City hotel and hopes for a promotion. Her working environment reveals the disparity between the employees—who often do not have hot water in their own homes—and the guests, accurately reflecting the reality in many Latin American countries.

• “Modest and miraculous ... a hint of magic ... After you’ve seen it, the world looks different.” —New York Times

• “Possessed of a deadpan wit and downplayed humanistic warmth... and a poised lead performance by Gabriela Cartol. It will mark Avilés as a name to watch.” —Screen International

• “Winningly grounded. A compassionate tribute to Mexico’s anonymous laboring classes.” —Variety

• “It may feel less epic in scale than Roma, but The Chambermaid is just as emotionally potent and perhaps even more successful at questioning the power dynamics of a workplace that has lost its sense of compassion.” — 

• “Extremely moving ... brought to life with bristling sensitivity and dormant rage by Mexican actress Gabriela Cartol.” —Observer

• Review: A Different Kind of Duration: Lila Avilés’s The Chambermaid —Another Gaze

Awards for The Chambermaid
 Best First Feature – Ariel Awards (Mexico’s Academy Awards)
• Winner: Best Film – Morelia Film Festival
• Winner: Jury Prize – Marrakech Film Festival
• Official Selection – San Sebastian Film Festival
• Official Selection – Toronto Film Festival
• Official Selection – AFI Fest
• Official Selection – New Directors/New Films

► Plan ahead for your visit with parking information.

Watch on YouTube

Lila Avilés
Spanish with English subtitles
Running Time
102 minutes
Digital, Color